© 2018 - 2019 by Cove Kevana, LLC. All rights reserved. 

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Privacy matters

Your privacy is important us. This policy explains how your personal information is collected, used, protected, or otherwise handled on this website and on our social media sites. 

WHAT TYPE OF INFORMATION IS COLLECTED?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW DO WE COLLECT YOUR INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WHY IS YOUR INFORMATION COLLECTED?

We collect such non-personal and personal Information for the following purposes:

  • To provide and operate the Services

  • To provide our Users with ongoing customer assistance and technical support

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  • To comply with any applicable laws and regulations

HOW DO YOU STORE, USE, SHARE AND DISCLOSE SITE VISITORS' INFORMATION?

Cove Kevana, LLC is hosted on the Wix.com platform. Wix.com provides an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW DO WE COMMUNICATE WITH SITE VISITORS?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

HOW DO YOU USE COOKIES AND OTHER TRACKING TOOLS?

Our site uses "cookies", which installs a small amount of information on your computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of the website. You may choose to decline cookies if your browser permits, but doing so will affect your use of the website and prevent you from making purchases on our website.

We may use scripts from third parties, which compile tracking information reports regarding your demographics, traffic patterns, and purchases. None of the tracking information in these reports can be connected to the identities or other personal information of individual users.

Our website contains links and Internet resources, which are provided for your convenience and information purposes. When you click on one of those links, you are contacting another website or Internet resource. Cove Kevana, LLC has no responsibility or liability for, or control over, those other websites or Internet resources or their collection, use and disclosure of your personal information. Please read the privacy policies of those other websites to learn how they collect and use your personal information.

POLICY CHANGES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND YOUR CONTACT INFORMATION:

If you would like to: access, correct, amend, withdraw or delete any personal information we have about you, you are invited to contact us at covekevana@gmail.com.